Effective Date: 23/7/2023
Thank you for choosing Shoegaxm.com as your preferred destination for stylish and comfortable footwear. We are committed to providing a seamless shopping experience, which includes efficient and reliable shipping services. This Shipping Policy outlines our shipping procedures, delivery times, and related information. By placing an order on our website, you agree to the following shipping terms:
1. Shipping Locations
We offer shipping services to all over the Pakistan. If you are located outside our shipping regions, please contact our customer support team to explore possible shipping options.
2. Order Processing Time
Once you place an order, we will process it within 1-3 Business Days. During peak seasons or promotional events, processing times may be slightly longer. Rest assured that we make every effort to ship your order as quickly as possible.
3. Shipping Methods
We partner with reputable shipping carriers to ensure timely and secure delivery of your purchases. The available shipping methods include:
3.1 Standard Shipping
Our standard shipping option offers a reliable and cost-effective delivery service. Depending on your location, standard shipping typically takes [number of days, e.g., 3-7 business days] for domestic orders and may vary for international shipments.
3.2 Expedited Shipping
For those who prefer faster delivery, we offer expedited shipping services. With expedited shipping, you can expect to receive your order within 3-5 Business Days for domestic orders. International expedited shipping times may vary based on the destination.
4. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate its expected delivery date.
5. Shipping Costs
Shipping costs are calculated based on several factors, including the shipping method chosen, the destination, and the total weight of the order. During the checkout process, the applicable shipping charges will be displayed before you complete your purchase.
6. Customs and Duties
For international orders, please note that customs and import duties may apply based on your country’s regulations. Any additional fees or taxes imposed by customs are the responsibility of the recipient. We recommend contacting your local customs office for more information on potential charges.
7. Delayed or Lost Shipments
While we make every effort to ensure timely delivery, unforeseen circumstances such as weather events or carrier issues may cause delays. If your order experiences a significant delay or is lost in transit, please contact our customer support team, and we will promptly investigate the issue and assist you accordingly.
8. Address Accuracy
To ensure successful delivery, please provide accurate and complete shipping information during the checkout process. We are not responsible for any delays or misdelivery resulting from inaccurate or incomplete addresses provided by the customer.
9. Contact Us
If you have any questions or concerns regarding our Shipping Policy or need assistance with your order, please reach out to our customer support team at:
Email: [email protected]
Phone: 0321 3238907